Refund policy

About Pro

• ResuCVease Pro is a one-time ₱199 PHP digital product
• Access unlocks only after payment is verified against your account
• Your claim should include:
  • Name on payment
  • Payment reference
  • Optional note
  • Proof of payment (JPG, PNG, or PDF · max 10 MB)

When refunds apply

• Duplicate payment for the same account (we refund the extra charge)
• Payment received but Pro was not unlocked within a reasonable time after a valid claim with clear proof
• Where Philippine consumer law or your payment provider requires a refund

When refunds usually do not apply

• Change of mind after Pro was correctly unlocked and usable
• Paying under the wrong email — contact us; we may move access rather than refund
• Fraudulent claims, forged proofs, or incomplete / unreadable receipts

How to request a review

• Email [email protected]
• Include your account email
• Include your payment reference
• Attach the same proof used on your claim

A blanket “no refunds” statement does not remove statutory rights you may have under applicable law.